Last Updated: October 2025
Effective Date: October 2025
Welcome to Sakib Truth
Welcome to Sakib Truth (“we,” “our,” “us”).
Thank you for shopping with us. This Shipping Policy explains how we process, handle, and deliver orders placed through our website www.sakibtruth.com.
By placing an order, you agree to the terms outlined below.
1. Order Processing
All orders are processed within 1–3 business days after successful payment confirmation.
Orders are not processed, shipped, or delivered on Sundays or public holidays.
During high-demand periods or stock shortages, processing times may be extended.
If your order is delayed significantly, we will notify you via email or phone.
Customers are responsible for providing accurate shipping details. Sakib Truth will not be liable for delivery issues caused by incorrect address or contact information. Re-delivery may incur additional shipping fees.
2. Shipping Partners
We partner with trusted courier and logistics companies to ensure safe and timely delivery.
Once your order is dispatched, you will receive a shipping confirmation email containing tracking details.
3. Shipping Coverage
We currently deliver to major locations across India.
If delivery to your area is not possible (e.g., remote or restricted zones), we will contact you to arrange an alternate address or issue a refund.
4. Delivery Time Estimates
Estimated delivery time after dispatch:
| Location Type | Estimated Delivery Time |
|---|---|
| Metro Cities (Delhi, Mumbai, Kolkata, Chennai) | 2–5 business days |
| Other Cities & Towns | 4–8 business days |
| Rural / Remote Areas | 7–10 business days |
Note: These are estimated timelines and may vary due to courier delays, weather conditions, or festival seasons.
Sakib Truth is not liable for delays caused by factors beyond our control.
5. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.
We may offer free shipping during promotions or for eligible orders.
Additional fees may apply for bulk, heavy, or remote deliveries.
6. Order Tracking
After dispatch, you’ll receive a tracking number via email or WhatsApp.
You can track your order directly on the courier’s official website.
If you haven’t received tracking details within 3 business days, please contact us at:
support@sakibtruth.com or
+91 8081171741
7. Delayed or Undelivered Orders
If your order is delayed or undelivered beyond the expected timeline:
Contact us with your Order ID.
We will raise a query with the courier and provide a status update.
In rare cases (e.g., incorrect address or courier failure), we may offer a reshipment or refund, based on investigation results.
8. Damaged or Tampered Packages
If your package arrives damaged, opened, or tampered with:
Do not accept the package from the courier if damage is visible.
If already accepted, contact us within 48 hours with photos of the package and contents.
We will coordinate with the courier and seller to resolve the issue promptly.
9. International Shipping
We currently ship only within India.
International orders are not accepted or processed at this time.
10. Contact Us
For any shipping-related assistance or queries, please contact:
Sakib Truth Email: support@sakibtruth.com Phone: +91 8081171741
Address: Bara East Side Bazaar, Gazipur, Uttar Pradesh – 232325, India
Acknowledgment
By placing an order with Sakib Truth, you acknowledge that you have read, understood, and agreed to this Shipping Policy.