Last Updated: October 2025
Effective Date: October 2025
Welcome to Sakib Truth
Welcome to Sakib Truth (“we,” “our,” “us”).
Your privacy matters deeply to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit www.sakibtruth.com (“Website”) or make a purchase through our platform.
By using our Website, you consent to the practices described in this Policy.
If you do not agree with any part of this Policy, please discontinue use of the Website.
1. Information We Collect
We collect the minimum information necessary to provide and improve our services.
A. Personal Information
When you register, make a purchase, or contact us, we may collect:
Full Name
Email Address
Phone Number
Billing and Shipping Address
Payment details (processed securely via Razorpay — we never store full card data)
B. Non-Personal Information
Automatically collected via cookies and analytics tools:
Browser and device type
IP address and approximate location
Access times and pages visited
Website performance and traffic data (via Google Analytics and Meta Pixel)
C. Vendor / Partner Information
For vendors and sellers on our platform, we may collect:
Business name and contact details
Product listings and descriptions
Bank account details (for payouts)
2. How We Use Your Information
We use collected information to:
Process and fulfill customer orders
Send order confirmations, updates, and delivery notifications
Coordinate with vendors for order fulfillment
Manage payments via Razorpay
Improve website performance and user experience
Detect, investigate, and prevent fraud or misuse
Comply with tax, accounting, and legal requirements
Send marketing updates and promotional offers (only with consent)
3. How We Share Information
We may share limited personal data only when necessary:
With Vendors: To process and deliver your order (limited to name, address, and phone).
With Payment Gateway (Razorpay): For secure payment processing.
With Hosting and Analytics Providers (Hostinger, Google Analytics, Meta Pixel): For performance, analytics, and marketing optimization.
With Courier Partners: For order delivery and tracking.
When Required by Law: To comply with government or court orders.
We never sell or rent your personal information under any circumstances.
4. Payment Security
All payments are securely processed through Razorpay, which complies with RBI and PCI-DSS standards.
We do not store sensitive financial information such as full card numbers or CVV.
5. Cookies and Tracking Technologies
Our Website uses cookies and analytics tools to:
Improve site speed and functionality
Analyze visitor behavior and engagement
Optimize product recommendations and advertising
As our operations are limited to India, we currently do not display cookie banners or consent pop-ups.
You may disable cookies through your browser settings, but some features may not function properly as a result.
6. Data Retention
We retain customer and vendor data indefinitely, unless deletion is required by law.
Transaction data may be deleted or anonymized after audits are complete.
Order and contact details may be retained for operational, marketing, or record-keeping purposes.
7. Data Protection and Security
We maintain industry-standard safeguards to protect your data:
SSL encryption (HTTPS) across all pages
Secure hosting through Hostinger
Restricted access to sensitive information
Regular system monitoring and updates
While we implement strong security measures, no online system can guarantee absolute security.
8. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
Request clarification on how your data is used
To exercise any of these rights, please contact us at support@sakibtruth.com.
9. Children’s Privacy
Our Website and services are intended for users aged 18 years and above.
We do not knowingly collect personal data from minors.
If we become aware that a child’s information has been collected, it will be deleted immediately upon notification.
10. Third-Party Links
Our Website may contain links to external third-party websites.
We are not responsible for their content, policies, or practices.
Please review the privacy statements of such websites before engaging with them.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
Continued use of the Website after updates signifies your acceptance of the revised terms.
12. Contact Us
For any questions, concerns, or complaints regarding this Policy, please contact:
Sakib Truth
📧 Email: support@sakibtruth.com
📞 Phone: +91 8081171741
🏠 Address: Bara East Side Bazaar, Gazipur, Uttar Pradesh – 232325, India
Acknowledgment
By using Sakib Truth, you confirm that you have read, understood, and agreed to this Privacy Policy.